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doloresm
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Joined 4 months ago
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Re: How do you contact T-mobile's complaint department? Is this it? How do I email or write the CEO?
hello so this is what happened ok my phone screen cracked so i put in a claim ok so they sent me a replacment phone but to my surprise when i tryed to tranfer my imformation to the new phone it didnt work i tryed for like 2 hours come to find out the phone was defected thats what they told me when i took it to tmobile office they tried everything didnt work so remember i paid 100 dollars for this replacement phone so i called tmobile and told them the situation they had the nerve to tell me to call assurant ok so i did they couldnt help me they told me to call tmobile back ok i did so they had me talk to warranty cusomer service ok so before they said anything i ask for my 100 back the ignored me of course so the said they are going to send another phone ok so i went to pick up the phone and guess what it didnt work either i am so pissed off so now i wanbt my refund do you think this is right73Visto0likes0Comentarios