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Don8080
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Joined 4 years ago
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Re: unable to add credit/debit card or set up auto pay
I reported earlier that the rep I spoke to credited me for the month and assured me that engineering would address the problem. I was grateful for the first part and considered the second part to bea pipe dream. But, I have been checking once per week, and todayI was able to restart autopay. Good luck with your own accounts.33Visto2likes0ComentariosRe: unable to add credit/debit card or set up auto pay
The same thing happened to me: 1) Text message to re-setup autopay. 2) Service cancelled. 3) Autopay not accessible. Grayed out as described. 4) Payments also grayed out and not accepting any form of payment. 5) I phoned T-Mobile. Rep tried 2 methods of accepting payment. Both failed. Here's where I had better luck. My rep restored my service for a month without payment and forwarded the issue to engineering. He said the problem will be fixed by next month. We'll see.30Visto2likes0Comentarios