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DonMarkB
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Joined 3 years ago
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Re: Revvl V+ 5G is randomly deleting contacts
They believe that some third party software is causing the issue. One tech mentioned Facebook as a potential problem. I do not use Facebook but my wife does.I have several third party software programs on my phone forworking in real estate and need all such applications for my job to make money. They wanted me to use my phone is safe mode to see if the problem continued. This would disable my apps I need for work. What really made me angry is that they know about this issue and they continue to sell the product to people. When a person is relying on the phone as a tool to make money and put food on the table and the phone (tool) has a problem and half the people at T-Mobile are in denial as to the severity of the issue it is time to move on.2Visto1like0ComentariosRe: Revvl V+ 5G is randomly deleting contacts
I noticed this happening to me and my wife several months back and was not sure what was happening. My wife has the same phone and was having the same problem.It was not until an emergency arose that I started to dig deeper into the issue. I actually had to call my wife to have her call someone else to have the individual I needed to reach call me. This was total nonsense. As a Realtor the phone and the contacts in the phone are critical to communicate withclients in a timely manner. This has more than likely cost me untold thousands of dollars in lost revenue. T-Mobile is not going to take the phones back and wanted to charge me to switch to another phone. THEY WANTED ME TO PAY BECAUSE THEY SOLD ME A SUBSTANDARD PRODUCT WITH KNOWN ISSUES. What does that tell you about their moral compass or their care for customer satisfaction? I don't do business with people or companies that I can't trust. The next battle will be the one where they want me to pay off the unpaid portion of the phone price for a deficient phone that has caused me to lose business and clients. I will post what happens in the soon. Next step is the Better Business Bureau to see if they have any recommendations of federal entities that may be able to help.5Visto3likes0Comentarios