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DozierFan1
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Joined 9 months ago
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Re: phone plans
Thanks for the help and the link for me to try. Couldn't find that information on the home site of TM or anywhere else. Am I now responsible for the bill that's due? I'm trying to keep my ph # if at all possible when or if I can get the account closed. Do you know if that's doable or I'm gonna end up with a different # and my own account? Thanks again for your help and for guiding me to the correct area of the web site to go to. Very helpful!26Visto0likes0Comentariosplanes para celulares
My father used the Magenta shared plan since getting forced to, after Sprint/T-Mobile merger. I also had a sprint plan but decided to take one of his 4 lines and he'd pay the bill each month. I agreed and it worked out pretty well(except getting phone repaired thru added extra coverage to my line/phone #). My father, unfortunately, passed away in March, and now my phone service/line has been suspended! But I can't do anything involving the phone plan/line, because he was the only primary account holder, and the only one that was authorized to make any changes to the plan. I have no way to pay the bill and now fees. What do I need to do about just my line and phone #, to somehow keep service going for myself only. And I refuse to call into the customer service lines, and sit on hold, or given the run around because they don't have a clue what to do about my issue, themselves. Will only do communications thru e-mail or text. That way I have a "paper" trail to back me up and for any transactions needing to be done, from both parties. NEED ANSWERS FROM SOMEONE, ASAP, AND WHATS MY NEXT STEPS TO TAKE OR WHAT I NEED TO DO.Solved177Visto1like3Comentarios