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DsammonsII
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Joined 2 years ago
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T Mobile did not honor agreement
In March, I signed up for Magenta 55 + with two free phones. I was asked if I wanted to try home internet for a 15 day trial period. Long story short, this has been the worst experience I have ever had. They ended up sending me two home internet gateways and started charging me for both of them although I requested only 1. They also told me later that they couldn't honor the free phone promotion even though I have a copy of a chatfrom one of their employees saying they were free. I was told that there wasn't a promotion period. To date, I have made 15 calls, countless chats and visitingthe store 4 times to no avail.135Visto1like1Comentario