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Edgarcia78
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Joined 2 years ago
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Re: Terrible service!
After fouryears with t-mobile, I finally pulled the plug and went back to Verizon. It was heart breaking because I had an awesome plan. I was fortunate enough to have 6 lines on the Magenta plan for $96 per month after accumulating a few free lines back in the days when free lines were given away like candy.And free Netflix was always a nice added bonus. I say thisto put into context how terrible the service must have beento force me to make the switch because no person in their right mind would let go of such a great offer. My main issue with t mobile was the inconsistent service. It was embarrassing the number of times I would be in areas with no service while everyone around me with Verizon or AT&T were fine. Also, the network was always congested. I could have 5Guc and full bars displaying on my iPhone and still haveslow data. And if you are outside of a city or suburb, forget about it. I was in BooneNC with Coworkers theother day and I was the only one without reception. While myiPhone displayed SOS, everyone with Verizon or AT&T hadgreat service. The final straw was when I landed at Charlotte airport earlier this week around 10pm. The airport was extremely busy and the T-Mobile lines were congested and unusable. My coworker was able to get an Uber with no problem on her Verizon phone. I spent an hour trying to get data to work until I smartened up and went back inside the airport to use their Wi-Fi and was finally able to book an Uber. Needless to say, that night I canceled my plan and switched to Verizon. The increase in performance was immediate. Even their LTE serviceis faster than T-Mobile's 5G which was a pleasant surprise.14Visto2likes0Comentarios