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Edgarluevano919
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Re: Being charged for phone after returning back to Assurant...
Jefflainey wrote: This nightmare is happening to me. I have auto pay and they took 885.00 dollars out of my account. I have been nonstop calling saying it will be resolved and it never does. I feel robbed and have no rights. I can not miss anymore work over this. I believe this is their plan to wear you down so you give up. This amount has hurt me in so many ways. I just don't even know what to do anymore. kamandu wrote: scm0756 wrote: I'm going through the same issue, returned a phone on July 1, 2021 with receipt that it was delivered at the warehouse but T mobile charged me $506 plus the $99 deductible for insuranceanyway stating they can't find it. I have spent 20 hours on the phone and talked with numerous customer service reps, they always promise to get back to Me or credit my account but it never happens. None have every followed up with me. T mobile and Assurant are terrible companies and are running a scam and getting away with it. Spread the word to not use T mobile and not to let them talk you into their insurance. I was on autopay and disputed the charge and my credit card co agreed with me but T mobile is now threateningcollections. So frustrating. I am going thru this same issue, since July.I am going to file a complaint with BBB. I think we should all get together and file a class action lawsuit. I completely agree! Class action 👍11Visto2likes0ComentariosRe: Being charged for phone after returning back to Assurant...
This same thing has happened to my family. We sent the phone with the pre posted envelope they provided and then now I finally hear that they never got it. This makes me so upset they are trying to charge me the whole price of my device that I returned just the exact same way I have always sent it and never had a problem. This is a huge problem! Not cool at all that this is happening to so many people! Not cool at all! I can't believe this to say the least...we have been with tmobile since before they were tmobile and never ever had a problem like this. I really hope they can find it because this is such a head ache and so un fair can't believe this. If this isn't fixed by them my family and our 8 lines will for sure switch up company's for a company who will be more responsible for their mistakes. My next step will be small claims court tho I really don't want to but I also feel that they need to be held responsible. Saving all of these same complaints in my records as well. Might help in the future especially if this goes to court.15Visto1like0Comentarios