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Edward_J_Jones
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Joined 9 months ago
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Re: Is anyone else experiencing a login loop issue when signing in?
I tried logging into my account on the app, and I just get a buffering circle which is not helpful at all. And I had to login to leave a reply and there was no problem logging in here. So what's going on, I'm expecting something and I can't even go into the app and check on it.126Visto1like0ComentariosRe: Assurant phone claim..
I have Assurant P360 on my device since that's T-Mobile's partner and the insurance company they refer you to and seemingly want you to use and deal with. It took 3 days of wasting time on the phone to even file the claim always getting disconnected and the like, and 12 days ago I was able to get the claim filed, which was on a Friday but they didn't withdraw the deductible until Monday. Now it's going into the 10th day that I'm without a replacement device yet I pay the insurance premium on every bill and was charged a $250 deductible and haven't received the replacement device which is a Samsung Galaxy S23 Ultra, I've been on the phone and on the website chatting with chatbots to no end and they keep reassuring me they're doing everything to expedite the process. Yet there's no change in status just that my claim has been approved and the device is on the way but hasn't been shipped. And I feel like this can go on forever and never receive the replacement device! Is there anything that can be done, or was I duped into thinking I had coverage if anything happened to the device? I'm 60 years old and my health is failing and I don't have the time and energy to chase around after a phone like this. I don't know why they tout their replacement schedule as next day if it's not so. It seems like they're running a big confidence game and it's not right it's actually unlawful. What once they get big enough like T-Mobile takes over all the smaller competition phone companies they think that gives them a right to treat customers like this? That's the problem with monopolies they start thinking that there's no one else you can go to and nothing you can do. There's plenty of suckers where they came from. Does anybody have any idea of what I should do or course of action I should take? Thank you it be much appreciated. Sincerely Edward Jones, Jhon Jones.51Visto0likes0Comentarios