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edwindub
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Joined 2 years ago
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Re: Has this happened to you?
Hi. Your situation is so similar with mine. The "expert" set up a plan and a deal for my 3 lines (3 Magenta Max 55+). He stated in the chat by writing the details of the plan, with a price of $115 for the 3 lines that included 3 S23 phones for free (b/c included in magenta max) and 3 cases. Well, surprise for me was when I saw my plan in MyTMobile with a Magenta Plan (not Max) and to pay 50% of the phones. That was a total of 155. It has been a month talking in the char with different "experts" that talked to supervisors and supervisors say that they can not do anything because the "system" does not allow to do changes (yeah right!!!). I was a supervisor for many years, and at the level you can do changes to the system……...humans control the system, not viceversa. I am so upset with them……..waiting for two years of torture with Tmobile to move to another company. Tmobile just lie and do an unfair competency promising false promotions to bring customers to them. It is a shame that GOV does not stop them!!!I will follow you, and go to the state attorney in Texas.5Visto0likes0Comentarios