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elleann
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Joined 10 months ago
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Re: Charge me twice for the same bill
I have been with T-Mobile since 2006 and have been experiencing issues with billing in the last 4 months. I know my $139 bill was past due but even if they added another $139 for a past due bill that is nowhere near the amount they keep billing me that I keep paying. Example: I made $354.33 worth of payments between 1/22 and 2/9, $239.21 between 1/5 and 1/15, and another $200 between 11/30 & 12/14. I cannot for the life of my understand how they can claim I am 2 months behind trying to charge me 2 ½more bills now. I paid $791 over the past 3 months. I should not be behind or if I am, maybe a partial amount for 1 bill. When I made my last payment 2 weeks ago, my balance was $99.21 so how are they charging me $210 past due and $349 with new bill. T-Mobile is becoming a show and I am about to report them to the BBB.31Visto0likes0Comentarios