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Emac122
Network Novice
Joined 2 years ago
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Re: Suspended Account
My account was suspended for literally 5 mins because I forgot to update my new card for the payment I paid it right away and it was turned back on in 5 mins HOWEVER I HAVE 3 LINES THEY CHARGED ME $60 A LINE FOR A RESTORATION FEE A TOTAL OF $ 180 ADDED TO MY BILL IN RESTORATION FEES!! HOW IS THAT EVEN LEGAL!! I understand some kind of fee but $60 per lines I can't pay that on top of my regular bill who can? I am shopping for a new company TMobile convinced me to switch from at&t it was cheaper in the beginning but every month a new fee seems to show up now I have less lines then I did with at&t and my bill is almost triple with TMobile complete scam company160Visto0likes0ComentariosRe: Connect my bank account to a company that hasn't proven they care about security?
They have the worst payment plan system not to mention if your phone gets shut off they charge you $60 per line restoration fee I have 3 lines and my phone was shut off for 5 mins because I used the wrong card for my payment I paid it with in 5 mins and I got charged an extra $180 in restoration fees I couldn't figure out why my bill was so high this is absolutely insane I'm calling them tomorrow if they don't credit me back I'm getting a new provider I can see 20 a line and that's still ridiculous but 60 a line that should be illegal23Visto0likes0Comentarios