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ewille
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Re: Cellspot - Register Address of Use - Can't Find?
I used the twitter chat support. The issue was quickly and successfully resolved. I reported (to the twitter chat person) that 4 calls to customer support didn't resolve the issue and also that the online instructions are incorrect. He mentioned that he would pass on the fact that the information needs to be update. Hopefully that happens.24Visto0likes0ComentariosRe: Cellspot - Register Address of Use - Can't Find?
Thanks for the suggestion. I have called 611 - in fact 4 times now, and the issue has not been resolved. Somehow they have not been able to change the address correctly. That is why I am trying to do the change online myself.9Visto0likes0ComentariosCellspot - Register Address of Use - Can't Find?
I recently moved and took my Cellspot with me. I got text messages that I needed to provide my new address - or lose coverage. I called 3 times to report my new address, kept getting messages and now lost coverage. I try to update the location online - and am using the instructions -https://www.t-mobile.com/support/coverage/4g-lte-cellspot-setup-and-help#address Register the address of use The 4G LTE CellSpot has to check its location when it sets up. If you need to register or update the address of use, follow these steps: Go to:https://my.t-mobile.com/home.html Sign in with your T-Mobile account. SelectProfilein the upper right. SelectCoverage devicesin the bottom left. In the "Customer device use address box," selectEdit. Actualiza la información de la dirección. SelectSave. I can't find Coverage Devices. How can I update the address of use for my cellspot and regain functionality?Solved84Visto0likes4Comentarios