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exoticgiant
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Joined 7 years ago
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Re: Sync Drive critical battery
BOGO SyncUPs! Sure, I'm interested. I called, got more info but not ready to pull the trigger. Then I found this post.....and many others just like it. So I called back and spoke with a representative and asked about the battery issue, and of course, the representative didn't know anything about it. Given that you can't Google SyncUP without tripping over 'Dead Battery' posts, and the fact that T-Mobile mods have chimed in on this post, I find that hard to believe. I deduce that one of two scenarios happened: Management is aware but is withholding this information from the front lines for plausible deniability, leaving the agent on the phone to run impromptu damage control with no idea why. Management has instructed the front lines to act as if this is the first time they'd heard of the problem, leaving the agent on the phone to run scripted damage control. What I was hoping to hear was, "Yes, we are aware and we are working on it. Meanwhile, you can check on progress by visiting xxxxx.com." That would've kept my interest. But for now, I'm gonna hang on to these two revenue streams.14Visto0likes0Comentarios