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formerlyloyal
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Re: USPS lost my trade in phone needed for a rebate
More research info - according to USPS section 609 1.3 Filing Indenmity Claim for Loss or Damage - the sender or the receiver or the contract holder ( in this case TMobile ) can file a claim between$50 to $100. The maximum is $100. Must show acceptable proof that it was mailed and the value mailed, which TMobile should already have. So it is no wonder Tmobile Customer (don't) Care gives their customers the run-around given the maximum that can be re-imbursed for each loss if they bother to file the claim at all. As a sender that is you and me cannot show that we paid for the shipping since it was a printed pre-paid label.3Visto0likes0ComentariosRe: USPS lost my trade in phone needed for a rebate
I have not asked about the status of that yet. As for the last in-transit status, I noticed it was updated 3 times at least from November 30th to Dec 1st to Dec 3rd. I had never seen a lastin-transit status updated 3 times for all the packages that I mailed through USPS in the past. I feel someone is changing information in the USPS tracking to confuse investigators if it is ever investigated.4Visto0likes0ComentariosRe: USPS lost my trade in phone needed for a rebate
USPS lost my trade-in also. Ishipped 3 trade-ins on November 23rd. 2 arrived, 1 did not arrive and has been in transit status for over 10 days after the2 arrivals. I reported to USPS through the online problem reporting immediately. I then called the customer care at Tmobile. I was told byTMobile toreport toUSPS. USPS responded that the phone is missing and I need to contact TMobile since I usedtheTMobile printed shipping label. USPS has a serious missing mail and mail theft problem.Forcingcustomers to use USPS for trade-ins especially during holidays seems like a scam to funnel as many as phonesto theft as possible and tie the customers hands in filing any claims.3Visto0likes0Comentarios