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FoXXXi
Network Novice
Joined 12 months ago
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Re: Requested Return Label for Device 3 Times - still no label
I called CS to cancel the hotspot mobile device after finding out that because I increased the data on the service that it would in turn "unenroll my device from a promotion". When I canceled the device I was not provided a label to return the device. After several times contacting CS and the retention department NO ONE WAS ABLE TO DO ANYTHING. I am absolutely FRUSTRATED AND WILL BE SEEKING ANOTHER MOBILE SERVICE. The simple fix would have been to just send the label when I asked on the first call. #leavingTMobile #willnotrefertoafriend10Visto0likes0Comentarios