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Re: Android Native Visual Voicemail Trouble
I have a factory-unlocked Moto G5Splus. My first Android phone. Everything worked beautifully with no bloatware. The native Android VVM worked beautifully until late May 2019. Now, I might get a notice that I have a voicemail message waiting . . . or I might not. The native VVM app that had worked well since December 2016 now petulantly refuses to work. Cycling it on/off did not help. Rebooting phone did not help. Cycling it off, rebooting and then turning on did not help. Removing the T-Mobile SIM (I'm on a prepaid plan) and cycling on/off has not helped. Next step is to back up and factory-reset. I keep getting this error: https://support.t-mobile.com/servlet/JiveServlet/downloadImage/2-669747-222533/415-900/Screenshot_20181221-175505.jpg To wit: I am told "Can't activate visual voicemail . . . try again?" Motorola tech support says it's a carrier app (it is not, it's the app native to a MOTOROLA phone) and is zero help. T-Mobile equally unhelpful, stating that from their end, my visual voicemail is activated (free, I'm prepaid) and wondering why I haven't installed their crappy VVM app . . . because if I WANTED their bloatware, I would have bought my phone through a 2yr contract. I buy all my cellphones factory-unlocked specifically to avoid such crapware. Anyone know how to reach the Android people about this? My phone started misbehaving shortly after a security upgrade pushed out by Motorola0Visto1like0Comentarios