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Geek_DTech
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Re: Can't get Tmobile and Assurant to agree on my coverage
AprilSunflower wrote: Hello, I was reading you story about your experience with carrier insurance@pamhamptonim sorry you are going through this. I have been in your shoes before and the process with carrier insurance can be awkful! I highly recommend buying your devices and getting insurance through Apple (if you are a apple user)They have the same offers as you would in any carrier store, they accept trade ins and most importantlytheir insurance is way better! It coversaccidental damages, givessoftware and hardwaretroubleshooting supportright insidetheir stores!!Its a less stressful process,CHEAPER and youget better support!! If your sons phone is a apple product, go visit the genius bar.. you're still under limited warranty and they do repair/replacementson the spot. Then, cancel carrier insurance and get AppleCare + ! But its not a apple product then im sorry.. Going to Apple is the only solution, because they are taking away repairs and replacements from Apple Authorized Service Providers. Don't go to Best Buy if you need a replacement, they took that away from them. And T-Mobile no longer offers in store repairs anymore, since Assurant laid off their repair technicians as of September 26th, 2022.22Visto0likes0ComentariosRe: Can't get Tmobile and Assurant to agree on my coverage
Kemanjay wrote: I'm actually going through the same thing right now and its frustrating. The claim was filed again. They told me my device was not covered when I'm still paying for the 360 protection on 2 devices! I think i will switch to Verizon too, since i moved from AT&T to T-MOBILE. It's going to be same the experience with Verizon, and their insurance provider is Asurion. You won't win with either carriers.30Visto0likes0ComentariosRe: Assurant Claim Denied - Say i did not have an Iphone
This happened to me one time when I was helping a customer file a claim for stolen Galaxy S10. I had to put the IMEI of the S10 into the claim (mytmoclaim.com) and had the customer enter all their information and pay the deductible only to find out they canceled the claim because he put the sim card into a different phone to use until he got the replacement. It was a whole mess, and the poor customer had to refile three times, and finally got his replacement phone after pushing his claim through to the supervisor. It was a nightmare experience for the techs working for Assurantand the customer.36Visto0likes0Comentarios