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gfsobtm
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Re: Billed for a phone that was aupposed to be a free phone!!!
artest7 wrote: Even though your comment seems to be long…I could "at least" doubleit'slength with all the lies, misinformation and OBFUSCATIONS which T-Mobile and it's employees has tricked me into saying that I owe them money! I was contemplating adding a line to get a free phone but found out it's NOT REALLY FREE! Otherwise, how are they charging us for it regardlessif a line was cancelled, etc.)? FREE IS FREE! And in my case, the salesman at the T-Mobile store was not listening to me! He was only tendingto the idiot I was thinking of adding a line for until I got the feeling I wasn't going to get paid for it. And itgot to the point where I had to walk out of the storeto contact T-Mobile by phone at which point confirmed my suspicions thatthe phone wasn't actually going to be free. So, I was walkingback to thedoor the idiot was walking out f the store holding up the phone in his hand with a big grin on his face. I immediately said, WAIT! NO WAY! And he laughed and walked away! He Didnt even say thank you nor did he even pay me! Furiously, I go to open the door and he LOCKS IT AND SAYS WE'RE CLOSED! Did this guy get away with a free phone scott free? I NEVER EVEN SIGNED A THING! There's A LOT MORE to the story!! But, longer story short….I canceled everything, no longer am a T-mobile customer and just got a huge bill for the phone!!! I had the same happen. File a complaint.https://consumercomplaints.fcc.gov/hc/en-us I have filed and would like to file a law suit against them as well, as it appears I am not the only one who gets screwed over.32Visto1like0ComentariosRe: Billed for a phone that was aupposed to be a free phone!!!
nancyclee09 wrote: I was told that with my trade ins that the 2 phones would be free. After trying to resovle this issue for the last 9 months , I've been told…...our sales people gave you the wrong information…..so you now have to pay over $600.00 for these phones. I'm sorry that you got the wrong information does not help pay the bills. We came from a sprint plan and I am sorry that we did. As soon as I can afford to pay off these phones…...(becuase I have been given a final decission from t mobile that i have to)……..I will go elsewhere for my phone sevice. I feel taken advantage of and thought I'd be on a great plan with the 55+. The manager at the Lynwood, WA store made a mistake (didn't lie, Ive been told) So I have to pay for his mistake. I had the same happen. File a complaint.https://consumercomplaints.fcc.gov/hc/en-us I have filed and would like to file a law suit against them as well, as it appears I am not the only one who gets screwed over.28Visto0likes0Comentarios