User Profile
Golfer333
Network Novice
Joined 2 years ago
User Widgets
Contribuciones
Re: Device returned in July only just now recieving information they did not recieve it.
I want to thank Bock57 for the information I sent an email at 5pm and at 8pm I got a call saying that “in reference to the email they had checked and the unit had been received and they were issuing the credit to my account along with the $50 for the monthly charge not previously credited.3Visto0likes0ComentariosRe: Device returned in July only just now recieving information they did not recieve it.
I had the same thing happen to me, I was told that I could not get the free phone if I did not take the Internet devise and try it. I already had high speed internet and needless to say this new unit did not compare. I tried to return it to the store but was told that I have to call the return number and after being on the phone for almost three hours I got the return info emailed to me. It was shipped back within three days of getting the devise and the continued to bill me for the usage. I finally got that removed by sending all the return paperwork to them. Now six months later and after the UPS tracking is not available, I get a bill for $395.90. I went to the sales office where I got the unit and they said they could so nothing that I would have to call and try to work it out with them. I plan to send emails to all the T Mobile executives. Thanks to Bock 57 for that info.5Visto0likes0Comentarios