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Granny
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Joined 3 years ago
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Re: Unable to connect Chamberlain garage door opener via 5g internet
I have spent much time and research with trying to connect to MY Q/chamberlain garage door opener wifi AP since changing both my phone and internet to T Mobile. My recent contact with a Chamberlain support person has me certain that the problem lies with security settings within the Gateway router. Reading these posts and following recommendations from both My Q and T Mobile support , it seems most likely that it is an issue with Port 8883 being blocked. I am unclear how to "unblock" port 8883. I was told by T Mobile that the Gateway settings cannot be changed as it is preset and a plug and play device. All of my connected wifi devices are working EXCEPT the My Q app. Any updates on how to remedy this ? Thanks so much!4Visto1like0Comentarios