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Re: Amazon Prime Video on SmartTV
As mentioned above, the issue seem to be that the Gateway defaults to IPv6 protocols butPrime ONLYuses IPv4. The solution is to set your home network router to use IPv4 and not v6. This cannot be set on the Gateway. If you aren't using a home router and the Gateway is your internet wireless device, your only option is to use a device like a Roku or Apple TV instead of your smart TV for Prime. Other streaming services such as Disney, Netflix and Hulu work with the Gateway and the IPv6 configuration. It's an issue that either Prime or T-Mobile will have to fix.11Visto0likes0ComentariosRe: Amazon Prime Video on SmartTV
Just replaced my original TMobile gateway with the new Sagemcom Fast 5688W Gateway and immediately had an issue with Prime video on my Sony TV. After trying everything under the sun to fix it, I found this thread mentioning the IPv6 issue. My solution was to configure my mesh router to disable IPv6 and hard wire into the network. Restarted TV and checked ethernet settings in the settings menu. This immediately fixed the Prime issue. If I weren't an IT guy, I'd not have eventhought to track this specific fixdown. SOMEONE, either Sony or TMobile needs to fix this by having a setting allowing IP version selection..22Visto0likes0Comentarios