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Guijcm
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Joined 2 years ago
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Re: Google blocking search
qraqson wrote: We stopped getting the captchas a couple days ago and haven't seen it since. Hoping it stays this way - it wasabout time. I stopped getting the captcha a few days ago, didn't want to come here and say anything because I didn't want to jinx myself until I was absolutely sure it was gone for good, but it seems like they must have finally fixed it! Fingers crossed that it doesn't return.Re: Google blocking search
So absolutely no updates or good news on this, which is clearly T-Mobiles issue and not a user issue. I didn't mind checking a box here and there, but now it is every single search, and all my Google devices are rendered useless because they can't do searches now. I'm dropping TMobile and going back to my old provider since they don't even care about updating us on the issue.Re: Google blocking search
qraqson wrote: KapFL wrote: T-Mobile needs to take a lead to fix it rather than toss out a not-my-problem statement. Let's get this moving before customers start moving to new services. I really expected this to be fixed by now and it's frustrating that nothing's been done about it. Are we just supposed to sit here for weeks completing captchas every time we Google? Pretty sure it's just an issue of Google flagging T-Mobile IPs as abusive - shouldn't TMo be able to say "Hey, these are our dynamic IPs, stop blocking them"? Or at least change the IPs being assigned to customers until they figure out what the core issue is. Either way this is getting pretty old. I first reported this issue in this same thread almost a week ago, and honestly thought I was going to be fixed soon. I came back here to see if there were any updates since the issue is still going, and I can't believe they're playing the old "not my issue, they have to fix it so you're gonna have to wait for them" card. This is quite obviously an T-Mobile issue, seeing how there's a trend on the IP addresses and their locations. Ridiculous.Re: Google blocking search
HeavenM wrote: Guijcm wrote: HeavenM wrote: Hey there. That is a really weird error to be getting on a search. If I am understanding correctly, this error pops up right after typing a search before any search results come up. I would love to get some more information about the situation, so I can pass along the message for the really techy people to dig in and find out why. If you are comfortable sharing, I would love to know what you searched for, what time with time zone, and a screenshot of the error. If there is a hiccup with a set of our IP addresses and Google, then we want to tackle that asap. Thanks for sharing so we can figure it out! It is happening to me as well since last night. It pop ups as soon as you try to access Google, you don't even need to do a search, just going to Google toggles the message and requires you to pass a captcha. After you pass the captcha, it'll load Google just fine and not show up for a couple hours, maybe less at times, and then it'll show up again randomly. Unfortunately, it is not happening right now on my end, but I'll keep an eye out to screenshot it whenever it happens again. The page displays a message, a captcha box, and my IP address. I did find this random screenshot online, which is exactly the same thing I'm seeing on my end. Edit: it is happening on my Android phone, my girlfriend's iPhone, and my laptop as well. https://m.gjcdn.net/fireside-post-image/900/25725760-v58wijgv-v4.jpg This is great information@GuijcmThank you!! Is this while you are connected to your T-Mobile Home Internet, or does this happen while you are out and about too? Just had it happen right now again. Just trying to access Google. I have no issues while using my phone on mobile data (I'm on T-Mobile too). This is happening exclusively on my T-Mobile Home Internet. I have also noticed that it happens regardless of browser (I've tried on Safari and Chrome, same issue). It is also happening wether I have a regular browser session, or an incognito tab.Re: Google blocking search
HeavenM wrote: Hey there. That is a really weird error to be getting on a search. If I am understanding correctly, this error pops up right after typing a search before any search results come up. I would love to get some more information about the situation, so I can pass along the message for the really techy people to dig in and find out why. If you are comfortable sharing, I would love to know what you searched for, what time with time zone, and a screenshot of the error. If there is a hiccup with a set of our IP addresses and Google, then we want to tackle that asap. Thanks for sharing so we can figure it out! It is happening to me as well since last night. It pop ups as soon as you try to access Google, you don't even need to do a search, just going to Google toggles the message and requires you to pass a captcha. After you pass the captcha, it'll load Google just fine and not show up for a couple hours, maybe less at times, and then it'll show up again randomly. Unfortunately, it is not happening right now on my end, but I'll keep an eye out to screenshot it whenever it happens again. The page displays a message, a captcha box, and my IP address. I did find this random screenshot online, which is exactly the same thing I'm seeing on my end. Edit: it is happening on my Android phone, my girlfriend's iPhone, and my laptop as well. https://m.gjcdn.net/fireside-post-image/900/25725760-v58wijgv-v4.jpg
