User Profile
Gunngirl78
Network Novice
Joined 4 years ago
User Widgets
Contribuciones
Re: My T-mobile app for prepaid
Well I'm a very new customer to T-Mobile and was quite impressed with being able to chat with an agent anytime. That was one of the things that drew me in. I was also told you be sure to get the T-Mobile app for T-Mobile Tuesdays by the agent that helped me sign up. That was also amazing to hear. Now I only learn after having prepaid service that I can't have either of those available to me now. I really feel like I was misled as well as completely given the wrong information by the agent who reminded me about the app that I can't have. I really thought T-Mobile was going to be better than this, I just changed over from a government phone, and they had the worst customer service I've ever seen. I was really hoping to have a normal customer service experience now but it's not quite what it was before I signed up.28Visto0likes0Comentarios