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havana_boy
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Joined 2 years ago
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Re: lost phone at tmo grc fort worth, tx
I did not take a picture of it, before I sent. I just have the received receipt from UPS that it was delivered and weighed almost 2 pounds...at first they said they did not receive thepackage, but then they said the box was empty, now they are excalating, since UPOS had a weight of almost 2 pounds...but this will be the 3rd supervisor to escalate it. And to keep my phone on, I had to agree to setup a payment plan, which I said on their recorded line I would not.15Visto0likes0ComentariosRe: lost phone at tmo grc fort worth, tx
Absolutely horrible experience, returned a phone for warranty exchanege T-Mobile received it, but said they didnt..3 months of calls and reassurances that it had been taken care of to get to the point of youneed to set up payment arrangements to pay for the phone. Trying to file a police report, and they do not have have an address for their return center, no contact at return center, no record of the originalIMEI number they can provide in writing, no direct number to give Fort Worth Police department for theft police report….just a big circle of no caring or concern...17Visto0likes0Comentarios