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hawkswoopa
Network Novice
Joined 4 years ago
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Re: Not receiving verification texts --NOT using DIGITS
I payed my bill and my $80 monthly alloted credit for 3rd party apps didn't reset. So I asked support and they shrugged me off saying it will reset with the cycle on the 14th.. my bill is for the 6th. So for 8 days in the month AFTER I paid my bill, it's not active? Verizon offers $300 dollars credit a month, and they do not make you wait. Part of switching to tmobile was the customer service ratings and the entire ability to have a credit, and since I've been with tmobile I have had text after text not go through, strange telemarketing calls I never had to worry about boost mobile selling my info, and now this... what am I missing? Should I switch to Verizon? This is crap. I have s21 ultra and I USE WIFI CALLING/TEXTING, and have high speed internet (250+mbps STABLE) PLUS even if I didn't have the wifi calling setting on AND YES IT IS ON PREFERRED, I still have a "great" signal at home with almost full bars. Not only that, while going around my city with full 5G coverage, it does the same thing... PokémonGo app shudders and skips more than my old galaxy A20 from boost mobile. This is all crap and I'm fed up with crap and I will not stop until what I pay for is what I get. 2 thousand dollar phone and a great signal you think would be all you need.. I guess you also need a RELIABLE carrier. I'll definitely be talking to some Verizon agents about switching because it's not like tmobile or sprint or whoever you are are going to change the entire fundamental infrastructure for little me. 🤔 I asked for the best and they gave me the 12GB when there is a 18GB s21... just issue after issue and when I called the store the guy was rude to me as soon as I was getting serious about returning the phone to swap it for the 18GB.. what I asked for in the first place. I don't know if it's all smoke and mirrors (it is) or if I'm just and it's normal not to have a 2 grand phone with a good signal all the time fail you and the cycle not to match the billing date. FROM NOW ON I will pay my bill on the 14th when my cycle is renewed, not on the 6th when I get the "hurry pay your bill now or it's late message.11Visto0likes0Comentarios