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Re: Tmobile rebate card doesnt work through Northlane
Here's a follow up on these $200 virtual Mastercard Debit cards issued by Northlane. I called Onbe @ 1(800)439-9568 earlier this morning. The customer service representative assured me that everything was OK with the debit card and it could be used immediately. So the following are the transactions I attempted today: Shell Gas Station $1 Approved @ 10:07AM Shell Gas Station $30 Approved @ 12:15PM VW Dealership $24.73 Declined @ 12:33PM VW Dealership $24.73 Declined @ 13:04PM RaceTrac Gas Station $5.00 Declined @ 1:28PM Shell Gas Station $5.00 Approved @ 1:40PM Interestingly enough, I called Onbe customer service to discuss the VW dealership declining the 12:33PM transaction. I was told "fraud detection" flagged the transaction at the VW dealership. The procedure required me to wait 30 minutes and then attempt to use the virtual payment method again. Unfortunately, despite confirming with Onbe customer service concerning the validity of this $24.73 transaction, the VW dealership declined the transaction for the 2nd time. So I tried to purchase fuel at 2 additional gas stations. RaceTrac declined $5.00 @ 1:28PM and Shell approved $5.00 @ 1:40PM. Needless to say there continues to be tremendous frustration in attempted usage and limited approval of these $200 T-Mobile virtual debit cards.6Visto3likes0ComentariosRe: Tmobile rebate card doesnt work through Northlane
Mkinn21 is accurate. I also have received a $200 virtual Mastercard as administered by Northlane for T-Mobile. In my case, I uploaded the $200 debit card to the Apple Wallet on the IPhone. That was easy enough to do. T-Mobile provided a link to Northlane, but Northlane's weblink did not come with a PIN or instructions on how to set the PIN. I finally called the phone number for Northlane virtual debit cards and got the PIN set. I walked into the gas station and attempted to purchase $1 worth of gas. The touchless credit card reader easily picked up the debit card information from my IPhone's Apple Wallet. I entered the PIN. The transaction appeared to be"accepted" and then abruptly cancelled with the cashier stating an error occurred because the "Sunrise Bank" was not recognized. Needless to say, there is a tremendous amount of frustration with this Northlane administered virtual Mastercard.44Visto6likes0Comentarios