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Hemanshu_shah
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Joined 7 months ago
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Re: International roaming / India - has issues
nsamuel wrote: After 4 weeks in India, this problem remains unsolved. Numerous calls to tech support resulted only in apologies and un-diagnosed status. Strangely, when i moved to a big city (called Bangalore), i experienced no issues on the first day, same "no data connection" on second day, and then it started working fine later part of 2nd day. It was working in Delhi during my initial landing. But, the city of Coimbatore consistently had "no data connection" for 3 weeks. Talked to local partner, and they tried to connect the phone directly to their APN. No luck. T-mobile just said "tower issue" and left it at that. This would be another blow to account, since I will have to visit this city of Coimbatore often in future and I would require connection (as a backup). It maybe was bumped upto Engineering (with a trouble ticket assigned), but no call or email from them. They simply overwhelmed after the recent security breach. What can i do to get this resolved ? prabir b wrote: I have had this same problem. When I landed in New Delhi airport on July 1, 2022, it kinda worked, though slow, but that is expected. I have spent the last few days in Guwahati, a pretty large city. Apart from the inability to get to the internet, I have another problem: the data service rarely works, including texts. This is a severe problem for me as whenever I try to make a purchase using my US credit cards they send a code in a text to my registered phone number for verification. But since I don't receive these texts (except sometimes with a random delay that can last hours, by which time the purchase is timed out), I cannot use my credit cards. All the while, my phone shows LTE with 50% bars (with an R on top to indicate roaming, and the Settings show that the SIM is now registered to "vi India"). Strangely, occasionally it works great; I have even had a video call once through Whatsapp with a person in the US. After reading this forum I decided it's not worth my time to talk to T mobile about connection issues; they are clearly aware of it but decided not to do anything about it. Recently T-Mobile has same problem. can't connect India right now my two family member has problem. i am trying from USA. but nothing works..1Ver0likes0Comentarios