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HoosierDaddy
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Re: Getting someone else's text messages on my gateway!?
onlyme356 wrote: This happened to me as well. It even showed personal identifying information because it was a text from a clinic telling the person when and where their medical appointment was. Had their first and last name. There were a few more personal messages sent to them and there were texts from other people and to other people as well. Yeah. This is potentially a big exposure or blackeye for T-Mobile since they say they have no idea why or how often this happens and don't want to know. The Ostrich defense often fails..99Visto1like0ComentariosRe: 40 days to get phone unlocked? Well, always wanted to experience small claims court
fireguy_6364 wrote: so was it in service for 40 days or no? you mentioned a year ago was a promo but did you take said promo then or are you just bringing it up for content? The answer is in the original post. I have never had it in service and never intended to. It was a provisional backup phone in case any primary phone of a family member on my T-Mobile plan failed.And if any had failed, it would only have been in service for a few days until the primary was fixed/replaced.It would have worked fine for that. I have 7 family members on my account, but I also have relatives who are not on T-Mobile. So, for example, if my Nephew (not on T-Mobile) breaks his phone, He should be able to use my fully paid for A32. I could understand a 40 day period that let T-Mobile prevent some weird scam. But 2 years after the sale even that doesn't make sense. My complaint is not waiting for 40 days. The complaint is that T-Mobile is saying I have to take my flagship daily driver and put it in a drawer for 40days while I use a bare bones phone for 40 days. They are saying the phone can NEVERbe unlocked until I do that.27Visto0likes0Comentarios40 days to get phone unlocked? Well, always wanted to experience small claims court
A few years ago, T-Mobile hada"5G for free" promotion.All our DDs were 5G already, but promotion just asked for any working phone to be sent in and T-Mobile would ship a 5G phone. I traded in a 4G phone we had as a backup should a DD become damaged, lost, or otherwise unusable while we shopped/waited for a deal on a replacement. The free 5G was aGalaxy A32. Free meaning eachnormal 24-month regular purchase payment was offset by a matching credit from T-Mobile. Never used the A32,just powered it up now and then to get software updates. After the final payment I attempted to unlock the A32. The procedure just gave a cryptic error code and a broken link to get more info. I called CS and after a bunch of head scratching got bumped up to a higher level of support. They just head scratched for a while until finding some fine print in internal documents saying a phone has to be in service to be unlocked AND in service status can take 40 days to register. Needless to say, a customer is not going to throw their high-end DDin a drawer for 40 days to get their likely never to be "used" backup phone unlocked. I'm retired and bored, so may be time to file a small claims case. Pretty sure a judge won't find 40 days to unlock a phone is reasonable and order T-Mobile tounlock ORprovide a comparable unlocked phone. Been in criminal court as an expert witness. Being a civil case plaintiff sounds interesting, even if small potatoes. LoL577Visto0likes3ComentariosRe: Can I remove Carrier Lock on a fully paid iPhone
gramps28 wrote: If you're the original owner with a Tmobile account and meet the requirements in the link below you can request a code. https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy Gonna throw something in that I doubt will matter to the OP but may to others reading this thread. I'm going to start a new thread about this….. From the 5G for free promotion, I traded in a 4G phone we had as a backup should a DD become damaged, lost, or otherwise unusable while we shopped/waited for a deal on a replacement. The free 5G was aGalaxy A32. Free meaning the normal 24 month purchase payment was offset by a matching credit from T-Mobile. Never used the phone just powered it up now and then to get software updates. After the final payment I attempted to unlock the A32. The procedure just gave a cryptic error code and a broken link to get more info. I called CS and after a bunch of head scratching got bumped up to a higher level of support. They just head scratched for awhile until finding some fine print in internal documents saying a phone has to be in service to be unlocked AND in service status can take 40 days to register. Needles to say, a customer is not going to throw their high end DDin a drawer for 40 days to get their likely never to be "used" backup phone unlocked.12Visto0likes0ComentariosRe: Getting someone else's text messages on my gateway!?
gramps28 wrote: If someone is still texting that number it's still going to go to the router since it's assigned that number. When I got assigned my phone number I was getting all kinds of calls and text for the old user but luckily I was able to respond to them the they stopped. You can try contacting Tmobile support to see if there's a way to block them. I have no interest in stopping them since I will never receive any texts for me on my gateway and so have no reason to ever look atthem(other than for a free private reality show). As I said, it is not good for grandpa Arron's for his texts to besent simultaneously to multiple devices (his actual phone, my gateway and who knows what other devices). And it's bad for anyone else who T-Mobile is sharing their texts with strangers. No way to know if its happening to you. I'll give you 1,000 to 1odds Grandpa Arron doesn't know I'm getting his texts. The key would seem to be why/how are texts sent to one number get sent to multiple devices of multiple people. Since the earliest text was in March and I had this gateway for many months before that, if in fact Grandpa Arron really does have the same phone number as my gateway (your speculation and somewhat refuted by texts I send to that number not showing up on my gateway), T-Mobile issued him that number despite knowing it was already assigned to my gateway.22Visto0likes0ComentariosRe: Getting someone else's text messages on my gateway!?
gramps28 wrote: The gateway is assigned a phone number and you're more than likely receiving the person who had the number before you. Except for the HAD BEFORE part. I amreceiving texts NOW for someone who no longer has that number (or never did), and while I can just seeone end of conversations, it's clear the texts are getting to grandpa because people are responding to him responding back to them. But the issue/question isn't how it's happening but rather that something T-Mobile is doing results in a phone customer's private text messages being transmitted to a random 3rd party in addition to going to them. If its happening to grandpa Arron, it could be happening to you or me. T-Mobile's only response to my call was to offer to change the number of my gateway. Would not want that. I'm just starting tobond with the family. Am sad I didn't see the messages about his nephew's graduation in time to attend. LoL [/sarcasm]27Visto0likes0ComentariosReceived postal mail for another T-Mobile Home Internet Customer
Mailing was addressed to my home but tosomeone named Gabriella Maconi. It confirmed she is a T-Mobile Home internet customer and pitched her to switch her phone service to a T-Mobile 55+ plan. Computers don't just make up mailing addresses or accidentally use an address for another customer, so clearly T-Mobile files had herlivingat my address. So, I reported this and T-Mobile didn't understand why I was callingbut assured me it must be that she lived at this address at some time. Problem with that isI had this home built 36 years ago and my family hasbeen the only occupant. Not very comforting that T-Mobile would have no concern or want to follow up on why their files had my address for another T-Mobile customer. My luck, she will be wanted by the FBI who can't find her until they get an address from T-Mobile and perform a no-knock breach of my home. LoL39Visto0likes0ComentariosGetting someone else's text messages on my gateway!?
I accidentally pushed the wrong button on my gateway and discovered a bunch of text messages. They are apparently to someone named Arron who is a grandpa, recently had a roof replaced,is a part-time bartender,poker player, apparently trying to sell a truck and has some dental issues. And more... I've had the gateway for 6 months and these texts are time stamped March thru the present. I reported to T-Mobile and asked why a gateway receives texts at all. T-Mobile wasn't concerned that I was receiving the texts but said gateways receive texts strictly so T-Mobile can communicate to internet customers who don't have a phone plan. Said the texts were probably related to number reuse, but that didn't really make sense. As an experiment, I texted a message to the phone number associated with my gateway on my bill but that text didn't make it to the gateway,but didn't really think it would. I know I would be pretty upset if my texts were also going to some random T-Mobile home internet gateway. This isn't the only recent weirdness relatedto this service, but will post that separately.2.1KViews0likes8Comentarios