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J_T
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Joined 4 years ago
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Re: Spam Caller: +1 805 637 7243
@drnewcombThe problem is not this number calling me, it is that this number is making notification noises on my phone, even when there is no new voicemail. I hear the TM notification sounds at 1AM from this number, 5AM, etc. I have tried saving this phone number as a contact, setting its ringtone and notification sounds tosilent and then blocking it. NOTHING WORKS. I have over a dozen calls into TM about this, but they don't help. I've had their tech support tell me that they have blocked this number from calling me and sending me notifications, but that didn't last and I am not sure it ever worked in the first place. I need for this number's notification sounds to be set to silent and cannot do it manually on my phone OR with tech support. Just for your information, the reason why some people may think this is a scam caller is because numerous times when I have called TM, the customer service agents tell me that it is a scam number. They need to watch the way they phrase this. I think what they MEAN to say is perhaps a scammer is spoofing this number and calling, but they don't explain themselves adequately, and simply say "Ma'm, when I research this number, I see that it is a scam caller." Not exactly true. It's TM's number being spoofed. They don't take the time to differentiate that though, and so they are telling the general public that it is a scam number, when in fact, it is TM voicemail's number being spoofed. Today, onecustomer service agent (I spoke with three alone today) was kind enough to explain to me that the number is a debt collector, and she went on to explain to me that debt collectors call you when you haven't paid a bill. (Duh?) I quickly explained to that call taker that my credit is perfect and that I am fortunate enough to have a job and I can pay my bills. (UGH!!!!!) So, I hope this demystifies why some people thinkthat +1-805-637-7243 (805-MESSAGE) is T-Mobile's voicemail access line. Call TM and ask them about this number. You probably will be told by TM directly that it is a scam number. Perhaps that may cure your disbelief. . .112Visto2likes0Comentarios