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Jalberigo143
Network Novice
Joined 3 years ago
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Re: T-mobile promotion credits not being applied to my account
I am supposed to have a promotion with my 12 pro max and I have called about 4-6 times to get it corrected and it will get corrected then revert back to the old way. I am not sure how many months now I have been paying $15 more a month for my phone and why do I have to fix it every single month I am getting sick of this company. My bill is 468 or more every month and I can't get a $15 a month promo since I have been paying between 450/650 a month since 2017. Never missed a payment and yet that's not the only issue I am having Idon't have time to keep waiting on hold a couple times every single month and I had a plan before the magenta military came into play. I got switched automatically without permission and my billwent up because of it over the last two years. I thought you had to change the plan yourself and if you don't you get grandfathered in with the old plan. This place is no longer making me happy and I will be switching as soon as I can. The amount of money they have stolen from me is ridiculous and never gets permanently corrected or at all.5Visto0likes0Comentarios