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Jay0682
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Joined 5 months ago
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Re: Syncup App cannot add guardian
Just chiming in to say I'm having the same issue. My wife has a T-Mobile phone so she was able to set it up (relatively) easily. It's clear the app is very flawed as it was not intuitive when creating profiles (and I am a techy engineer). Anyway, when I tried to add myself as a Guardian (I'm a Verizon user) I also got all the same issues described above. Was on the phone with tech support for 2 hours and after them being no help I was told to go to a T-Mobile store for further help. I am planning to go tomorrow to see if they can help but I'm highly doubtful anything will be resolved. As a dad if I cannot use the app as a guardian, then this watch is useless. I'll likely just return it and try Verizon's watch instead.15Visto0likes0Comentarios