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jimcee
Network Novice
Joined 2 years ago
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Re: gateway error 500
Agree with the suggestion to disconnect all Amazon devices from the gateway. If my Fire TV is connected to the gateway WIFI, I get the error 500 when trying to list devices. If I move my Fire TV to my router WIFI (my router is attached to the gateway's 1Gb Ethernet port), the error goes away. I have the Sagemcom5688W gateway.1Ver0likes0ComentariosRe: Internet App Gives a 500 error on Devices when Amazon Kindle connects to Internet
Same issue here. I have theSagemcom Fast 5688W T-Mobile gateway, with a TP-Link Archer C7 router connected to one of the gateway's gigabit ports. All my devices connecting through the TP-Link router's WIFIwork fine (including Amazon devices). But when Iswitch my Fire TV to the T-Mobile gateway WIFI, I get the Error 500 message on the T-Mobile gateway. Ican connect my Pixel 4A (Android) phone to the T-Mobile gateway WIFI, no problem. Have not experimented with my other Amazon devices (Fire Tablet, Echo, etc) to see if they cause the same behavior for me. It's interesting that my Amazon devices don't cause any problems if they're sitting on my TP-Link router's WIFI. Hoping the engineers at Sagemcom can figure this one out.2Visto0likes0Comentarios