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jjmac
Network Novice
Joined 3 months ago
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Re: Virtual Costco Shop Card - Redeem now not working
I received a similaremail with invalid link from T-mobilewith no follow-up support email orphone number listed. Terrible support by the contracted third party that runs this process for tmobile. This wassent from an email domain owned by tmobile.It may be caused by a costco issue, but the communication with customers issent\handled by a third party acting ont-mobile's behalf. This is pretty typical for how tmobile transfers award management & redemption risk to a third party. I guess I have to call into tmobile get transferred again 2-3 times, verify my identity 3 times before I'll get an update. usually takes about 30-45 minutes. good luck everybody!117Visto0likes0Comentarios