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Jmon
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Joined 3 years ago
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lied to about trade in amount
This occurred in Los Lunas, NM at the T-Mobile store. Iwas only given $80 for my trade in device. In the store I was told I would receive $800.I asked several times, the girl said yes it was $800. I received a text that said the estimate was $80 while in the store and I told her about it, she said that is just the estimate they have to put on the paper and not to worry I would get $800. I again asked her if she was sure about that. She said yes don't worry. I then bought the phone and paid for it in full because I was assured several times that I would receive the $800 credit on my bill. They also forced me to send the phone in the mail and not through the store like I have in the past. I was lied to and mislead, I never would have bought the phone if I was only getting $80 for it. Apple would have given me $300. I have been a T-Mobile customer since 1998.Do they work on commission?568Visto0likes4Comentarios