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JMYDFW
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Joined 2 years ago
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Re: Excessive roaming
I never received one saying they were going to cut my data off or lose my phone line. This seems like something from a fly by night business-not a major carrier like T-Mobile. The Verizon reps in Costco were shocked that this happened. Said they had a few other T-mobile customers come over after it happened to them. I don't do social media much but I'm going to try to find somewhere to post what happened. Also going to complain to the FCC.2Visto0likes0ComentariosExcessive roaming
I have the One plan military plan and travel to Europe about once a week for my job (airline pilot). I have had the global 15gb plan added for an extra $50 a month for the last 3 years. I went on vacation to Sicily for 3 weeks this September. I used google maps on cellular and received a couple of text messages about excessive roaming. I apparently went over the limit and now I have zero international data because T-mobile put a block on my account. I was told there is no way to remove this. I cancelled my global plan and am still blocked even though I get a text when I get to Europe saying I have unlimited data at 256kbps. I was just informed after talking to a representative that in a few weeks time they are going to cancel my phone line! Unreal that it is one strike and you are out. This is going to make me cancel 6 lines with Tmobile and moving onto Verizon. Nothing that anyone can do. Beware of exceeding this limit. I was under the impression that I had 15GB like my plan said, but not so. Does anyone know a way around this?258Visto1like5Comentarios