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JulieSeattle
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Joined 3 years ago
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Re: I do not see Live chat on tmobile website?
siliconpi wrote: Why can't T-mobile _simply_ post the hours the live chat is available? Seems like an unnecessary hassle to make your customers go through.. I think, like the original response says, that they can only offer the service when they have enough staff to answer chat requests. The hours of operation aren't posted likely because they are actually fluid depending on the available number of reps compared to the actual number of requests. In other words (as was my experience), if they are overloaded, the chat icon will simply disappear.12Visto2likes0Comentarios