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Kalanithi_vk
Network Novice
Joined 2 years ago
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Re: Promotional Trade-In Credit Never Applied to Account?
I am on the same boat . After several follow-up with customer care representative, one of the supervisor talked to me saying he will check with backend team and call me back with update. When I called after a month,customer care representative told that there is comment in ticket fromsupervisor mentioning promotion code could not be applied and they refusedto transfer the call tosupervisor. Now I regret my decision of movingfrom ATT to T-Mobile.2Visto0likes0Comentarios