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KingFatty
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Re: How to delete verified business call notificaion
Schneryka wrote: T.B. wrote: - Click on the T-Moblie Scam Shield App In the Scam Shield app on an Android device, chooseSettings>Verified Business Calls. Select the toggle to turn it on or off. If prompted to enable contact permissions, selectGo to Settingsand enable the permissions. If turning off VBC, you'll also need toturn off the Visual Voicemail appif you use that. phone settings: these were previously said within this thread.Phone app settings > Enriched calling and disabling Verified Business Calls. My Samsung S21 Ultra on T-Mobile does *NOT* have a T-Mobile Scam Shield App. Where did it come from? It's not found in my disabled apps list either. Even if you go toPhone app settings > Enriched calling and disableVerified Business Calls, that is separate from the notification. You would still need to deal with the notification independently of the phone app setting. The trick is to click the drop down toggle arrow within the notification itself, which reveals additional info and provides interactive buttons within the notification itself (without clicking the notification to open the corresponding settings). This way of clearing the notification is counter-intuitive and I wish T-mobile would not use this kind of approach that makes the notification come back each reboot until you figure out non-intuitive techniques for interacting with the notification. It's far worse too, if you also have Secure Folder turned on.13Visto0likes0ComentariosRe: How to delete verified business call notificaion
AhdDib wrote: Quick video of how to enable dismissal I use secure folder and this worked for me. Aha, thanks! Yes this allows you to see the contents of the notification while logged into Samsung's Secure Folder system. I guess once you view the contents of the notification, that satisfies the T-mobile gods who will then allow you to dismiss the notification for good. To clarify the solution shown in the video: you log into Secure Folder, select the three dots for the Secure Folder menu, then go into the settings for Secure Folder. Choose the settings option for "Notifications" and turn off the toggle switch for the notification option "Hide Content". You can leave the other toggle switch turned on for "Hide Content when Secure Folder is locked." Once you do this, the problematic T-mobile notification inside Secure Folder will allow you to expand the notification once you are logged into Secure Folder. When you expand the notification, you will see the contents. Oddly, the contents of the T-mobile notification will *NOT* have a "Got it" confirmation option or the link to adust settings for enriched calling or the verified business call. Instead, the notification is informational only. But, as long as you expand the notification and see its information, that will enable the ability to dismiss the notification and not see it again. Insummary, if you don't use Secure Folder: The solution is easy: just make sure you press the little toggle arrow within the t-mobile enriched calling notification to expand the notification while still in the notification bar. The little arrow looks like this character: ^ and points up or down whether you are expanding the notification. This is counter-intuitive because the arrow is kind of hard to notice, and it's more intuitive to just click on the notification itself, to open the notification. But opening the notification is wrong - that will just take you to the settings page for adjusting the verified business call option. You won't want that. Instead, you just want to expand the notification by clicking the little ^ symbol, then see the expanded notification, then click the "Got It" button within the notification itself. Then you can swipe away the notification, and it won't come back next reboot. In summary, if you use Secure Folder: You will get a special notification with the little blue secure folder icon. The contents will be hidden and you are unable to expand the notification, regardless of whether you are logged into Secure Folder or not. However, you must sign in to the Secure Folder app. Once signed in, you will need to go to the settings for Secure Folder. Go to the Notification settings and turn off the toggle switch for Hide Contents. Then, while logged into Secure Folder, you can expand the notification to see what it says,and swipe it away, and it won't come back next reboot.14Visto1like0ComentariosRe: How to delete verified business call notificaion
Has anyone been able to get rid of the notification when you are using Secure Folder? I'm worried the only solution is to disable secure folder, or factory reset to clear the verified business call notification before enabling secure folder. Here are screenshots showing the problem, how the notification is bugged and incorrect if you happen to use secure folder. The message "Content hidden" is shown when you expand the notification while already signed in to secure folder. If you don't sign in to secure folder, the expand toggle is suppressed so you can't see the drop down expand contents of the notification unless you log in to secure folder: Here is the only thing you can see when interacting with the notification, for enriched calling and toggling the verified business call. But nothing stops the notification every time you reboot.12Visto1like0ComentariosRe: How to delete verified business call notificaion
Just to clarify - if you use Secure Folder, it's impossible to remove the notification because the notification is generated from the "secure" version of the new phone app inside the Secure Folder installation. It's notification is bugged and does not expand or display any information. Even if you try to clear the notification from within Secure Folder, it's not possible because while in Secure Folder, the buggy notification behavior is unchanged. You can't expand the notification to reveal the "Got It" or other option to see settings. Those are revealed in the normal version of this notification, that people get who haven't enabled Secure Folder. But if you've enabled Secure Folder, the notification is inescapable and you see it each time you reboot.13Visto0likes0ComentariosRe: How to delete verified business call notificaion
PennaGal wrote: It worked (finally) using your feedback in this order: Apps/Permission Manager/Phone Then open the second Phone icon with the green receiver icon Select Force Stop Immediately swipe down on the verified business calls notification You can now clear it Also, clear the cache ( I did this before and after force stop so I'm not sure which sequence helped) Are you using Secure Folder - was your notification carrying the little icon indicating that the notification comes from the Secure Folder version of this new/2nd phone app?17Visto1like0ComentariosRe: How to delete verified business call notificaion
Schneryka wrote: T-Mobile tech support here and T-Mobile user. This is a known issue related to android device. On the actual notification if you expand it to where you can read it fully it gives you an option to go to settings and an option to click GOT IT . if you click the GOT IT button it will clear the notification. After you click it you will be takento the settings to set it up but the actual notification should clear just acknowledge the notification but clicking got it. Please understand the problem is unsolvable if using Secure Folder. This problematic notification cannot be cleared when it comes from the Secure Folder. You need to log in to secure folder before you can expand this notification. But after expanding, the notification merely says "Content Hidden" without any GOT IT button. Even if logged in to secure folder. This notification is simply bugged and misbehaving and needs to be bug fixed.11Visto0likes0Comentarios
