User Profile
Kphillips98
Newbie Caller
Joined 2 years ago
User Widgets
Contribuciones
Re: Problem with T-Mobile Home Internet app
I am running the T-Mobile Internet app on an IPhone 14 Pro Max running IOS 16.3.1. The app launches just fine but the most important tab, the device tab does not work. Trying to locate devices the app will show the spinning icon but never connect. In fact this causes the app to freeze up making it impossible to go to other tabs. Customer service's solution was to unplug the gateway then refresh my instance. After my gateway rebooted the device tab worked. That's the good news, the bad news was the second time I used the app the device tab once again froze up. This is very disappointing sincethere is no way to manage the connected devices without the device tab. Please fix this app or at least give us a web based access solution.Note my gateway is the FAST 5688W.6Visto4likes0Comentarios