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kryg
Network Novice
Joined 2 years ago
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Re: T mobile trade in scam
I took advantage of the Magenta Max offer switching my provider to T Mobile and was told I would have a credit of $1000 toward a new phone. Also traded in my iphone 11. I chose the iphone 14 as the credit covered the cost but now find out that was not the case and my credit does not cover the cost of the 14. I am charged each month for equipment when my interest in switching was to lower my bill. Had I known the 14 was not covered I would have chosed an older model that would be. Customer service was nice but unable to do anything Waiting to hear from supervisor Jem re: how to resolve this extra charge. I've been talking up T Mobile to friends and family and regret promoting this deal.7Visto0likes0Comentarios