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Krystal
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Joined 3 years ago
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Re: Lied to and billed for a phone that I was offered for free
jason_nrdn wrote: UPDATE 4/18/2022 James rep# 9991310431 wins…he made notes on my account sayingthat I agreed to purchase the phone I was promised would be free in January. Ispoke toseveral other representatives trying to correct this issue with no luck. I can't waste anymore time. In the eyes of T-mobile I lied about all of this and there's no chance of them giving me the benefit of the doubt!! So I just paid off the free phone ($1000) and I'm leaving forAT&T.. YOU T-Mobile I'm not a difficult customer. I have never complained and I've never left any sort of feedback like this on the internet before. I have no other card to play, T-Mobil scammed me (for no reason) and this was the only course of action I can take is to try and let the public know what happened to me. Omg the same thing is happening to me right now. I called them to see why my bill went up so high after the second month and they told me that Because Iapplied for being a first responder,I didn't give them proof for it and that's why my bill went up. ButInever said that I wasa first responder. I called again and somebody told me a different reason. Iwas so confused so I called again and this time they told me a different reason ONCE AGAIN. then finally this lady explains to me how I did not get the promotion because the phone is NOT free it's only $700 off but they don't tell you that when you sign up for it. How is this legal????4Visto2likes0Comentarios