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Laird_queen
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Re: calls from jail
Rachela1009 wrote: I am having the same issue it has been 6 days now and it's ridiculously frustrating nobody has answers. Did anyone get it fixed or what was your results? Only for his call not anyone else it won't ring and will show missed call and voicemail notification. I've tried everything been on phone for hours with gtl connect network, tmobile customer service even went out and bought the latest new phone, upgraded my plan to magenta, changed the sim.card out, and have no blocks no spam calls no do not disturb no airplane mode etc etc. I am beyond over this issue. Someone know anything? I been on /off phone with the prison, securus tech n wit straight talk going on 3days.Theres several reasons i was given on why n several potential solutions to try. Heres a few: *Make sure ur not u dnt have Google voice connected to ur phone *Make sure ur "screen spam" is off but u may still hafta call ur phone carrier n tell them u want the spam on medium or tell them the phone # is a valid # n want calls to come thru *Add the # in ur contacts They say if u do that it shld come thru ****NOTE: Ive done all im listing n believe me so much more.I had my inmate added on contacts, block calls off,screen calls off,spam calls off,I uninstalled n reinstalled 20+times,signed outta Google,a different browser,etc etc, 32strait hours of etc,etc Anyway *Make sure the # is in contacts in every site as in Google,chrome,Android, etc Whatever can save ur contacts u shld have them ea have ur contact list *Soft reboot *Hard reboot *Shut on n off ur phone *Everything n anything u can think to try.I was told turn on then off airplane mode for a few minutes n is where i was headin but ended up in app setting where i been 20x's already.So again,went into ea n every app makin sure notifications were on, phone on vibrate on the loudest ring tone available.The one thing i wasnt readin right,i jst assumed ..was permissions..i COULD NOT believe what i was seein. Im assuming bc this phones a 12 or 13 n has everything thats usually really nothing thats useless to most everyone including this updating it does every single night.Many times afterwords the phone acts out n does some pretty crazy.This time, it took over half of the 100+ apps n changed permissions.It wasnt easy getting those permissions back.It wasnt strait forward like it shudda been.I cant tell u how many other apps i had to open n grant permissions for, jst to get the phone privileges back to securus. I think the only 2apps that had permission for all was google n settings which i had a hell of if time finding the app that wld take most their permission away. Sorry i drug this out.Cuuda as easily said "hey, make sure u check ur apps permission". Truth be told,i dnt even kno if thats what the issue was bc she hasn't called n we not gettin along that well right now i prob wldnt pic up if it did ring.So sad, really. There prob a few other things u can do....oooop.. ALREADY did hahaha. Been 2yrs since ur incident, 12 hrs since mine.Maybe u get get a chime when i push send maybe u come back n give me a list Either way, hope ya figured it out,i hope i figured it out too!! Take it easy Have a nice day1Ver0likes0Comentarios