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LisaMarie739
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Joined 3 years ago
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Re: Anyone fed-up with horrible coverage from TMobile
Sarina r wrote: I'm unhappy that sprint converts with T-Mobile and all the sprint stores close and T-Mobile can't access my bills and my bill is constantly changing I'm unable to view all charges it's exhausting I just want a bill that's going to be around the same amount every month not 300 one month and 500 the next I always pay my bills on time and only have 2 iPhones Oh and they won't fix it either, don't expect them to. T-Mobile is the worst! Those of us who had Sprint.... We got screwed over the worst out of EVERYONE! We didn't choose this trainwreck. We're just a casualty of Corporate Collusion.1Ver1like0ComentariosRe: Anyone fed-up with horrible coverage from TMobile
gramps28 wrote: What's ironic is the in Tmobile's terms and conditions, that no one reads before signing , TMobile doesn't guarantee service. I Believe you're forgetting that a lot of us did not sign up with T-Mobile! I'm a 22-year Sprint customer! I had amazing service. There's a reason I stayed with Sprint for as long as I did! And yes for us, T-Mobile did make some grandiose promises that they did not keep up with including that. We were supposed to have the same exact coverage. Actually more "expanded". Nope. Honestly even when I'm on a Wi-Fi... SOMEHOW the coverage is still sickening!?!? I even went out of my way to buy a better phone because I did read everything and read about how they prioritize people with certain phones and certain plans before others and that did not even help! So before you speak in such a flippantly facetious way, remember AGAIN, most of us did not choose T-Mobile.2Visto2likes0ComentariosRe: 20 years and leaving
I agree! I've been with Sprint for 22 years.... Not only since the merger has customer service become ridiculously awful. Somehow these agents get away with actually telling you they're refusing to help after the merger they even started denying an agreement I had with Sprint's Corporate office he literally told me "they didn't have to honor it because that person no longer works there"?!?! Really? I am only seeing this because I was here to see if anyone else was having issues since we were forced to switch our SIM cards? Because I went from having amazing service to terrible service that is constantly dropping, not getting my calls, the new voicemail is glitchy, text messaging is hit or miss, and my supposed expanded coverage is non-existent! My phone might be a little old it is a Google pixel 4 XL but that is only two generations older than the current one on the market... And it worked perfectly up until July when they forced me to switch my SIM card! And really there's literally no reason that I should be without coverage in the middle of Baltimore City! I lose my data coverage when I walk into buildings and while I'm driving (using navigation).... Everything just drops. And it doesn't look like anybody has a real answer nor does it seem that T-Mobile is responding to any of the concerns regarding the lack of service since the switch? It sad this is happening especially to those of us who have been loyal customers for a long time! No one deserves THIS! And loyalty especially through a merger should be rewarded not punished. T-Mobile please address this issue it's obviously happening to more than just a handful of us.3Visto0likes0Comentarios