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lsitongia
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Joined 6 months ago
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Re: T-Mobile says my phone is locked - is it?
It has to be lower case in that swappa URL, swappa.com/imei, but that got me going in the right direction. Thank you. The phone is "allowed" (for sale, so it's not blacklisted). Yes, the bands are a concern. It's a known issue, but people who use it say that T-Mobile is the best network to use for this purpose (okay, I'm being vague - it's supposed to be the best phone/provider combo to run Sailfish OS in the US). T-Mobile support has told me it's carrier locked. They don't tell me who it is locked by. If I were not connecting because of the bands, would that look like a carrier lock? Wouldn't support just tell me that the phone is not compatible? They have directly told me that the phone *is* compatible with their network and that simply putting my T-Mobile SIM into the phone should work. At this point, I'm trying to confirm that it is carrier locked and then fine out who it is carrier locked to. I will understand if this is too off-topic for these T-Mobile discussions.7Visto0likes0ComentariosT-Mobile says my phone is locked - is it?
I bought a Sony Xperia 10 III. I have a prepaid account for $15/month. I experiment with phones so I have other phones that I can put my SIM card into and they work. This new (to me) Xperia is off EBay. The seller says it is unlocked. Poking around on various websites seems to indicate that it is unlocked. When I check the IMEI using the T-Mobile BOYP website I get This device is fully compatible with T-Mobile's network technology. Este dispositivo es totalmente compatible con la tecnología de red de T-Mobile. El uso de este dispositivo no está bloqueado en nuestra red. Tu teléfono utiliza una tarjeta SIM física para guardar información de la cuenta móvil. When I use the Device information in the account for the block check, it says device not found. My SIM doesn't work in this Xperia. It shows T-Mobile and if I turn off the automatic network selection I can see the list of T-Mobile networks, but it won't connect. I have a bunch of old SIM cards. When I put a used Google Fi card in, it says I can use it but not for voice and text (well, it was used before in a different phone and cancelled). Same with a used AT&T GSM card. I've called support a couple of times and they tell me that the phone is locked. Is it really? I'm contacting the seller but haven't heard back yet.286Visto0likes10Comentarios