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Ltngdrvr
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Re: finding best location for T-Mobile home Internet gateway
Yes, I was looking at the LTE metrics, when I checked the 5G side just now it shows the N41 band for it. Not sure what tower the 5G N41 is coming from, the metric shown for the 5G aren't as complete, but the tower for the LTE doesn't show to have that N41 band on it.1Ver0likes0ComentariosRe: finding best location for T-Mobile home Internet gateway
Yes, cellmapper is how I found the tower locations, how I knew the new direction of the currently used antenna. I don't know if T-Mobile locked me into that tower, but it hasn't changed since I conversed with them yesterday. The current tower is on theB66 band, previous tower was on N71. I am absolutely new to all of this, all my previous internet was cable, no choices on its setup, but suddenlink was TERRIBLE, went down OFTEN.1Ver0likes0ComentariosRe: finding best location for T-Mobile home Internet gateway
Well, last night I was trying to improve my reception, when I noticed that the tower CGI had changed since the T-Mobile rep had reset everything, and the current tower location was on the opposite side of my house from the original one, so I disconnected the gateway and moved it to a window on the other side of the house. That helped, had 3 bars showing instead of 2, but the internet speed only slightly improved, was still only about 5Mbps. This morning when I got up and checked it on a few different servers, I got as high as 117 Mbps, but also as low as 24 Mbps. The problem with where the gateway is now is that it is so far away from my TV that the ethernet cable doesn't come close to reaching, and the wifi refuses to stayconnected to it. Nothing's ever easy.1Ver0likes0ComentariosRe: finding best location for T-Mobile home Internet gateway
So, after spending 45 minutes on the phone with T-Mobile, the support rep is telling me they are in the midst of doing enhancements to the local towers, and this is the most likely reason my speeds are going down in the evenings. They reset everything, reported the slow down to their support system, opened a ticket or whatever they call it. And, they are sure the problem will be resolved. Heck of a deal for a brand new customer to deal with right off the bat. We'll see...1Ver0likes0ComentariosRe: finding best location for T-Mobile home Internet gateway
So far, this T-Mobile deal is a little aggravating as far as speed. Right now the speed has tanked again, just checked and it is about 4 Mbps, earlier today it was running above 80 Mbps, and I have not changed anything.1Ver0likes0ComentariosRe: finding best location for T-Mobile home Internet gateway
Also, I thought these gateways had battery backups that would allow you to unplug it and move it around to find the best placement for signal strength? Unplugged mine and it powers off and won't power back on until I plug it back in. Then I have to wait for it to boot back up, makes moving it around to check the signal strength a PITA.1Ver0likes0ComentariosRe: finding best location for T-Mobile home Internet gateway
iTinkeralot wrote: When I spoke with the Waveform engineer he was very helpful and courteous. They currently have a guide for the Arcadyan router like they did for the Nokia. https://www.waveform.com/a/b/guides/hotspots/t-mobile-5g-gateway-arcadyan#installing-external-antennas-to-the-t-mobile-5g-internet-gateway He pointed me to the guide for the Arcadyan in no time. It seems very clear. Not as simple as the Nokia for opening but not bad. Pretty easy to crack it open and have it spill the beans. Yes, as I stated above, I found the waveform antenna kits and their installation guide, and watched a few of the nater tater videos. Looks like a viable alternative, just very apprehensive about taking apart the gateway and possibly boogering something up. And, obviously my gateway is providing me with internet service, a I'm using it now. Although, late last night my internet speeds totally tanked, was down in the single digits for download speed.2Visto0likes0ComentariosRe: finding best location for T-Mobile home Internet gateway
I found the waveform antenna kits, according to the cell antenna map I found online, the local t-mobile 5G is on the n71 band, and waveform says the 2x2 system will work for that on the arcadyan gateway, so less expensive. So far though today, the internet speed has been acceptable so will wait and see and may or may not mess with the external antenna.9Visto1like0ComentariosRe: finding best location for T-Mobile home Internet gateway
So, I just hooked up my new 5G gateway, best signal I get is 2 bars, even opened my front door and held it outside, no change. Is there no option for an external antenna? My internet speed seems pretty good, at least as good as my suddenlink cable internet, but the weak gateway signal strength worries me. Ran speed test, 40.1 Mbps download but only 1.1 upload.9Visto0likes0Comentarios