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Lyndaroux
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Joined 2 years ago
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Re: Tmobile is the worst carrier
Tmobile merge was not the greatest idea. I don't think the company was upfront about transparency. Never once mentioned we had to upgrade our devices, regardless if they're new or under a year old. The service is terrible! Customer service is useless nor is there any recourse.7Visto0likes0ComentariosTmobile is the worst carrier
I have been with Sprint since 1997 same mobile # since the day I started my service. Inever had any issues. Great customer service, excellent all the way around. Tmobile mergewas the biggest rip-off ever! I have no service in my community and have to drive out of the area to use my phone. I have contact them on multiple occasionswith no recourse. I filed a complaint with BBB and finally got a call back. The suggested offer was a joke. They said I needed to buy a new phone a Tmobile phone, because they're only on 5G. They said my Sprint phone isn't compatible with Tmobile.My phone works away from home, yet they say the area I live in has good coverage. All I get is a bunch of nonsense excuses and no resolution. You can't even take your phone for repairs because Tmobile has stopped instore repairs. You have to file a claim and mail your phone in for rapairs or replacement. Tmobile is the biggest rip-off ever!Solved597Visto1like7Comentarios