User Profile
magenta10200070
Roaming Rookie
Joined 6 years ago
User Widgets
Contribuciones
Re: Long time customers get no promotions!
You're probably right, butstillseriously considering it. Times are tough and I could use the discount now. I have always praised t-Mobile to people, but over the years I have been annoyedwith the fact that I never get a break on a new purchase. Even when I'm buying multiple phones. I'm not saying give me a free line but hey, you've been a customer for 10 years…Let me give you a 10% discount or something. Some kind of incentive to stay your customer would be appreciated7Visto0likes0ComentariosRe: Long time customers get no promotions!
Maybe. But I just got off the phone with a family member who recommended AT&T. They have good family plans right now and they are offering deals on the iPhones. I'm wondering how they treat customers that have been loyal to them for years might be worth making the switch.24Visto1like0ComentariosRe: Long time customers get no promotions!
Exactly they wanted me to change to a more expensive plan too in order to get a promotion. That's bogus. There are plenty of other providers offering promotions and instead of working with me, they may havejust lost my business. If I have to jump to different providers in order to get the deals, I guess that's what I need to do. I'm not usually one to make noise, but I bet this would go viral on TikTok I'm sure I'm not the only person that this has happened to!!36Visto2likes0ComentariosLong time customers get no promotions!
I have been a T-Mobile customer for over 11 years. I have five phone lines on my plan and have purchased several phones over the years. I have always paid my bills on time and for this loyalty, I get no discounts. I recently had issues with identity theft, andhad to cancel two of my phone lines and purchase two new phones.I was so upsetwith the fact that AGAIN no promotions applied to me.It seems to me the people that have stayed loyal to you over the years should get the same deals to keep them as your customers. I'm very seriously considering returning my two new iPhone 15 Pro Max phones and going to a different service provider.1.7KViews3likes15Comentarios