User Profile
magenta10383537
Network Novice
Joined 6 years ago
User Widgets
Contribuciones
Re: Unable to submit rebate form for the COSTCOAPPLENOV promotion
Where did you get the 11/30 ETA? Everybody has got a different answer on Slickdeals. Answers range from 72 hours to 30 days. I think this is a good indication that the reps they talked to were pretty much just making things up on the fly. ( Or, some of them were just lying, which is even worse) No one from Tmobile bothers to respond to this thread.7Visto0likes0ComentariosUnable to submit rebate form for the COSTCOAPPLENOV promotion
T-Mobile is running a promotion at Costco warehouses currently that gets you a rebate of up to 700 dollars with a new line and eligible trade-in devices. I purchased an iPhone 11 yesterday and when I tried to do the rebate on tmobile.com/promotions, the website says:"The device IMEI entered is not eligible for this promotion, please re-enter or contact 1-877-470-3619 for details." I am positive that I entered the correct IMEI for iPhone 11. And apparently a bunch of other people are experiencing the same issue and are complaining on Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get - Page 61 - Slickdeals.net It looks like T-Mobile didn't put certain colors of iPhone 11 into their database. When is this going to be solved?? If it is more than a week, I would just cancel my service and return the phone. 700 is no small amount and it is just appalling that T-Mobile can commit this type of mistakes. And a caution to people who want to take advantage of this deal: until somebody from T-Mobile says they will fix it, use your own caution, you have been warned.Solved1.3KViews0likes9Comentarios