User Profile
magenta2030655
Network Novice
Joined 8 years ago
User Widgets
Contribuciones
Re: Charge me twice for the same bill
Hello Team, This is to inform you that I received a confirmation mail for a refill for Mobile phone number xxxxxxxxxx on 10 Sept 2018 on my mail. However, I got charged and I did not receive any refill message on the number and the account did not get refilled. I had to make another refill today for the same. Please find attached receipt confirmation for the same. So technically, I have been charged twice. Kindly help resolve this issue. We are an old T mobile customer and are highly disappointed with such technical issues. Gracias.
