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magenta2080023
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Re: I do not see Live chat on tmobile website?
There is no live chat which is absolutely stupid. I have ER05 invalid sim which disables calling and texting. Guess what's the only way to get in contact with T-Mobile? Calling, texting, or otherwise using the Cellular Data connection that is unavailable under the ER05 error. Thanks T-Mobile for bricking my phone with your terrible restrictions and lack of available service options. I now have to go to a physical store and likely pay a replacement fee for a sim card.28Visto1like0ComentariosWhere did online chat go? I'm unable to call or be called, which is the only option ever available.
I'm finding it impossible to get help from T-mobile. Where is online chat? Every contact option available is useless in my current situation. ER05 invalid sim card has completely disabled the calling and message functionality of my phone, and with the T-mobile app requiring data connection instead of wifi, I'm a sitting duck here without support. Online chat is supposed to be the solution to the problem of not being able to call support. I'm unable to visit a physical store, so I'm essentially paying for a useless device. Is there simply no other option for support for your phone than to actually use it's data connection? If so, that is just stupid.Solved6.7KViews0likes19Comentarios